If you have a business phone system, you already know how important it is to cut costs in your organization. But the truth is that there are many effective ways to do so with new technologies. Such as VoIP and automated call routing. In this article, we’ll explore 10 ways that can help save money on your current system or even replace it entirely.
Re-evaluate Your Phone System
If you’re looking to save money on your phone system. It’s important to look at the real costs involved. You can’t just compare what you currently pay with one provider and assume that they’re going to undercut each other.
A better way is to compare the cost of a new system with what it would cost for each of your current providers (and then add in any extra fees). This will give you an idea of which company offers the best value for money for its services.
If this procedure doesn’t seem feasible or if there aren’t any options available where I live. I recommend checking out reviews online about each company. Before making a decision about which one should be used by my business.
Keep Your Number
If you’re looking to keep your existing telephone number and area code. Then this is the most cost-effective option. However, if you want to move up in the world and get a new phone system that will allow for multiple lines (and possibly more features). Then this might not be the best choice.
- Keep Your Current Telephone Number: This option is best suited for businesses that don’t need advanced features. Like, as call forwarding or VoIP calling services. It also limits potential costs by being less expensive than other options. Such as using multiple lines on one central switchboard system. Keep Your Current Phone System: This could include things like having multiple extensions or setting up an auto attendant feature. So calls are answered quicker than before when it came down to customer service issues.
- Keep Your Existing Central Office Voice Mail System: You may have heard about these types of systems being used by large corporations. But they can also work well if used correctly by small businesses. Since they have better functionality than landline phones which only connect two parties together at once (though some newer models offer more options).
Add VoIP to Your Existing Phone Service
VoIP is a cost-effective way to add new features to your existing phone service. If you want to add features like call waiting, voicemail, or other advanced calling features. Then VoIP is the way to go.
VoIP can also be used by small businesses. They want their employees on the same platform as they are in order to save money on bandwidth and resources.
Use Automated Call Routing
Call routing is the ability to route calls to the right place. This can be done by assigning specific phone numbers, or groups of numbers. Based on a variety of factors like location and language. If you have multiple locations or departments within your business that need different types of support. Then call routing is an important tool for managing costs.
For example: If you run a call center operation then it might make sense for all incoming calls (even those from outside the country) to go through one number. So that everyone knows who they’re speaking with and can take care of them quickly without having too many options open at once. Or maybe there are only two people working overnight. Who handle customer service requests specifically related to business hours but not personal emergencies such as medical issues or car accidents. When someone requires more attention than usual during these times then only those two employees should receive those types of calls instead. So no other employees get overwhelmed trying themselves out too often.
Upgrade Your Current Equipment
If you are currently using an older phone system. That is no longer compatible with the latest technology, it may be time to upgrade. You can get a better system for less money by choosing one that’s compatible with your current technology and needs.
If you can’t afford to upgrade your current equipment. Consider replacing it with something new instead of continuing to pay more each month for what should have been paid in full at purchase time (or earlier).
Cut the Cord – Get Rid of Landlines
You may be wondering how to cut the cord and get rid of landlines. But you should know that it’s not as difficult as it sounds. In fact, there are several reasons why you should switch from a traditional landline phone system and start using VoIP instead.
- Landlines are expensive: They’re not cheap! Most businesses invest in these systems because they offer reliability and security benefits. But these features come at a price (usually $5-$10 per month). If your business can save money by switching over to VoIP services. Instead of purchasing new phones or replacing old ones with newer models every few years. Then this decision makes sense financially as well as environmentally. No more spending money on new hardware when we could just use our existing infrastructure for free.
- Landlines aren’t necessary: We all know how much better cellphones have become over the years. Making calls via our smartphones has never been easier than calling someone directly using their number. Instead of having them call us back after receiving messages left unattended until later that day while waiting impatiently at home. Nowadays there are apps available online where users can share files with each other without having any physical contact between them whatsoever. This means less clutter around our desks when working together face-to-face. Since everyone knows exactly where everything goes back into its respective place without having any trouble finding anything later downstream either.
Think Outside the Office
A business phone system is an investment. So it’s important to consider all your options before making a purchase. If you’re looking for ways to reduce costs. Here are some ways that can help:
- Use a mobile phone instead of an office landline. If you don’t want or need an office landline. But still want easy access from home or wherever else in the world you might be working from (like on vacation). Consider getting yourself a good old-fashioned smartphone with a data plan and internet connection. You can use it as if it were an extension cord plugged directly into your computer. Using applications such as Skype and Google Hangouts will allow calls from anywhere at any time without having any wires attached. Plus there are apps like WhatsApp which allow users across platforms to send text messages over mobile devices. Without any strings attached either (though this isn’t always practical).
- Get rid of those pesky cords hanging around everywhere. Instead, replace them with wireless headsets. So everyone around can hear everything clearly without worrying about tripping over cables everywhere they go.
Integrate Your Customer Relationship Management Platform
One of the most important ways to reduce your costs is by integrating your CRM platform with other business applications and processes. This can be done through a number of different methods, depending on what you’re trying to do:
- Integrate with Your Business Phone System
If you have a traditional voice system and want it integrated into an existing CRM platform. Then simply use the same phone numbers across all platforms. For example, if you have the main number for salespeople and another for customer service reps (or vice versa). Then both could use this same extension as part of their interactions with customers. This way customers will never need two separate contacts at once if they’re using different systems. They’ll just get one call instead.
Try a Free Trial With a New Phone System
One of the best ways to see if a phone system will work for your business is by trying out a free trial. You can evaluate the service, decide if it meets your needs, and then sign up for a paid plan if necessary. If you find that the free version works well enough to meet your needs and save money. Then you’ll be able to make an informed decision about upgrading later on.
If after trying out several services that don’t fit what you need or have too many limitations (like no call forwarding). Try another one! It may be worth paying more upfront. Because there are so many options available today in terms of features like voicemail transcription and call waiting for lines. You just need some time to decide which ones will work best for YOUR business model.
Set up an Internet Answering Machine or Voicemail System.
An Internet answering machine or voicemail system can be a great way to cut costs. Because it’s not only a highly effective way of reducing your phone bill. But also adds another level of security for your business.
An Internet answering machine is essentially an automated system that allows you to answer calls from anywhere at any time without having to pay for long-distance charges. You can set up this type of service with Google Voice and many other providers who offer similar services.
This will allow you to take calls from anywhere in the world. And use the internet as your “go-to” place for callers who need help getting through with information about their purchase or service request.
There are many effective ways to cut costs and save money on business phone services.
There are many effective ways to cut costs and save money on business phone services. Phone systems can be expensive. But there are ways to save money by using them effectively.
Phone systems are an important part of your business because they allow you to communicate with customers or employees over the phone. Which is often faster than email or texting. When these communications aren’t handled well by your IT department. It can cause problems for your company’s reputation as well as its bottom line.
The bottom line is that you’re going to need a phone system that can handle all of these things. But it doesn’t have to cost an arm and a leg. With the right equipment and some creativity. You can cut costs without sacrificing quality or functionality.