We live in a digital age where customised eCommerce apps play an important role. services might come in handy in this epidemic age, when individuals are obliged to place orders online and have them delivered to their doorstep. However, when new competitors enter the market, the eCommerce industry faces numerous hurdles and becomes increasingly competitive.
The retail eCommerce sales are expected to exceed USD 4.92 trillion in 2022, thus we can construct a list of the top seven eCommerce app development trends now that the year is approaching.
Top Seven eCommerce App Development Trends to Watch Out for in 2022
Chatbots
Customers’ expectations must be met, and market demands must be met, according to eCommerce sellers. AI-powered chat-bots can help you reach this goal. Chat-bots are increasingly being employed in eCommerce mobile apps, and this trend is expected to continue in 2022 and beyond.
Today, eCommerce businesses can use it to boost sales and make product recommendations. Chat-bots can provide clients with positive experiences by swiftly resolving their difficulties and engaging them. Chat-bots can be used by small and mid-sized eCommerce businesses to deliver a real-time interactive experience.
IoT
The Internet of Things (IoT) is gaining popularity in a variety of industries these days. Wearables, smart homes, and smart offices are all examples of the Internet of Things. The field of mobile app development has a significant impact on IoT. When it comes to eCommerce apps, IoT can be utilized to get user data and develop consumer interactions. As a result, IoT allows eCommerce businesses to offer new and simple ways to engage their customers.
Artificial Intelligence
Many facets of online buying are involved, ranging from meeting customers’ ever-changing expectations to providing a personalized experience. Your clients will love your eCommerce app if it gives an outstanding experience with a personalized touch. Artificial intelligence, in conjunction with machine learning and big data, can be used to forecast sales figures and identify performance difficulties.
AR and VR Technology
Online buyers can see things in the real world thanks to augmented reality (AR) technology. It allows users to quickly determine whether a product satisfies their needs. Virtual reality, on the other hand, connects the actual and virtual worlds. Virtual reality technology enhances the in-store experience by providing more information to assist customers in making informed purchasing decisions. In the year 2022, we may expect the trend of both AR and VR technologies to continue.
Blockchain
This is one of the most essential eCommerce trends to keep an eye on. In the BFSI sector, blockchain technology has proven its worth. In the eCommerce app development process, the technology may now be combined with AI and big data to create powerful and secure software. For estimating sales and predicting concerns in overall business performance, blockchain and mobile technologies can be connected with data analysis and accounting.
Cloud Computing
Cloud technology remained one of the most popular e- commerce app development technologies in 2020, and it is expected to do so again in 2022. According to studies, during the next few years, 83 percent of enterprise workflow will be in the cloud. Servers just aren’t big enough to hold all of the data collected by eCommerce apps. Data loss is a possibility, and if errors occur, the merchant or eCommerce organization could lose a lot of money. Entrepreneurs may relax and manage their businesses more smoothly with cloud-based technologies.
Digital Payment
Customers desire quick and safe payment using digital channels such as eWallets, netbanking, contactless cards, and the like in this digital era. The digital payment option will be there for a long time.
Voice commerce and social commerce are other popular elements in e-commerce app development. In the eCommerce app, voice commerce is regarded as a viable method for achieving a greater ROI in a short period of time.
Wrapping Up
E-commerce app development technologies have the potential to transform your company. Customized eCommerce apps allow you to start a productive dialogue while drawing a large amount of traffic. These developments will propel the eCommerce app to new heights in 2022 and beyond. To take advantage of these developments, all you have to do is consult a reputable mobile app development company.