How to Troubleshoot QuickBooks Error 6073 and 99001

If you are using QuickBooks in a multi-user environment, multiple users can access your corporate files at the same time if you have the appropriate file access permissions. One of the errors that can occur when opening a company file is “QuickBooks Error 6073 and 99001”, which displays the error message “QuickBooks cannot open this company file”. It may have been opened by another user. Error code: (6073, 99001). This article is intended to walk you through each step of troubleshooting. Follow the entire article for detailed troubleshooting steps.

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What is QuickBooks Error 6073?

QuickBooks faces many common problems, especially when users try to access company files. These are known as Error Series 6000, and QuickBooks Error Code 6073 99001 is part of it. “QuickBooks cannot open this company’s file. If another workstation tries to open the data file in single user mode, I find that the problem occurs. Therefore, it is important to properly configure your multi-user hosting settings. Otherwise, you may get such an error.

Symptoms of QuickBooks error 6073

There are several standard ways to detect error 6073 in QuickBooks in this list. Also, this is an exclusive list. There may be some other notifications depending on the version of the QB program –

The application does not actively respond to user requests. The Windows screen may be grayed out or the error may be reflected. Also, the system may shut down abruptly and remain frozen after a reboot. Users can find it difficult to switch windows between different applications. QB Desktop cannot be updated or uninstalled.

Why QuickBooks Get Errors 6073, 99001

Another user has already opened the file in single user mode. The network folder where your company files are located is a read-only folder. The company files are on a Linux server and users use multiple login passwords to access the shared folders. You are trying to access your company’s files using a remote access tool such as (Team Viewer, Go to Assist, etc.).

Read Also About Quickbooks error code 15215

Steps to fix QuickBooks company file errors 6073, 9910

Troubleshooting Step 1: Download and run QuickBooks File Doctor

QuickBooks File Doctor is a utility developed by Intuit that automatically scans your company’s files and networks and fixes common errors.

You can access QuickBooksFileDoctor from the QuickBooksToolHub program.

If you haven’t already installed Tool Hub, install it now.

Navigate to the folder where the Tool Hub executable is located and double-click the QuickBooksToolHub.exe file.

Select the appropriate option to complete the installation. Double-click the desktop icon to run QuickBooksToolHub.

Go to the Company File Issues tab and select QuickBooks File Doctor to launch it.

Browse to and select your company’s files stored in your local storage.

Then select the Check for file corruption and network connectivity (recommended) option.

Click the File Diagnostics option and QuickBooks FileDoctor will repair the file and network problems.

For more information on how to download and run QuickBooks File Doctor, see How to use QuickBooks File Doctor to fix corrupted business files or networks.

Troubleshooting Step 2: Switch QuickBooks to multi-user mode on the server

QuickBooks Desktop can only share corporate files with other network systems when running in multi-user mode.

Quit the QuickBooks desktop application on all workstations on your network.

Then access the company’s files on the hosting server. On the File tab, click Switch to multi-user mode.

If the error persists, restart all computers on the network.

If your company file is located in a read-only network folder

1. Go to the computer that is hosting your company file.
2. Open the folder where your company file is saved.
3. Right-click the folder, then select Properties.
4. Go to the Security tab.
5. Select the user that is having issues to log in, then Edit.
6. Check Allow for Full control.
7. Select Apply, then OK.

If the computer is being accessed remotely via LogMeIn, GoToMyPC, etc.

 Run the Quick Fix my Program from the QuickBooks Tools Hub (Downloaded in Solution 1).

1. In the QuickBooks Tools Hub, select Program Problems.
2. Select Quick Fix my Program.
3. Start QuickBooks Desktop and open your data file.

If the company file is open in Single User mode on the Host computer.

1. Go to the File menu, then select Close company.
2. Re-open the company file. Go to the File menu, then select Open or Restore Company.
3. Select Open a company file, then Next.
4. Select your company file.
5. Select Open file in multi-user mode, then Open.

If the company file is open in Single User mode in another workstation

1. Close QuickBooks Desktop in all computers.
2. Open the company file on the Host computer.
3. Go to the File menu, then select Switch to Multi-user mode.
4. If are getting the same issue, reboot all workstations.

We hope this article can assist you to resolve QuickBooks error 6073. If the above-shown solution does not fix your problems effectively, it’s best to get technical assistance from a professional. Get in contact with our Error Support number at +1-860-215-2261 for technical help and they will help you to troubleshoot your issues efficiently.