Why my Mouse is not Working Properly

The mouse is an essential part of every computer setup. It gives you the ability to navigate through your operating system and files easily without having to use the keyboard.

As much as you rely on your mouse, there are instances when it suddenly stops working. This means that you will have to repair or replace your mouse.

Here we will discuss the reasons that why my mouse is not working properly. This blog also covers the solutions to fix the working of the mouse.

Reasons for the mouse not working properly

Computer Frozen

When a computer conks out, the first sign of trouble is usually that your mouse will appear completely non-responsive on the screen.

If you’ve ever seen this mouse pointer movement freeze before, you know how anxiety-inducing it can be because it makes you question if your computer has crashed all together.

There are some quick checks that may bring your frozen mouse back to life into its normal working condition, but many times these solutions miss the mark.

Based on our own experiences, however, taking a deep breath and waiting patiently for a minute or two seems to do the trick every time.

Computer Frozen

Fixing the Issue

Use the Num lock key

Make sure the computer is not frozen by pressing the Num Lock key on the keyboard.

If you have an indicator light when Num Lock is pressed repeatedly, it should turn on and off.

If this does not happen, you will have to restart your computer in order to fix the issue.

However, if you do not have an indicator light, then move to the next section

Use other keys

If your keyboard does not include light as described above, press the Ctrl+Alt+Del key combination on your keyboard.

This should bring up a blue Windows options screen. You may leave this menu by pressing the Esc key on your keyboard.

If you are not taken to the blue screen within a few seconds, restart your computer.

Hardware Conflict

If any new hardware was recently installed on the computer, to help verify the new hardware is not causing a conflict with your existing mouse, try connecting it to a different USB port.

If this does not resolve the issue, remove the hardware and re-install it using updated drivers before using your mouse again.

Hardware Conflict

The mouse is not connected properly

Check these points to ensure that your mouse is connected properly or not

USB mouse

If you’re using a cordless or USB mouse, it’s entirely possible that your problem is that your mouse wasn’t fully charged.

If the battery is low on power, your computer can pick up on this and cause drag and stutter while drawing the cursor on-screen.

Disconnecting and reattaching your USB or Bluetooth mice to another port may resolve this drag issue.

If disconnecting the device doesn’t do the trick, we recommend switching to a wired USB mouse for better performance if you haven’t done so already due to the wireless connection preference.

Having an external device such as a USB hub right by your computer can also contribute to dragging issues even if your mouse isn’t wireless.

To get more consistent responsiveness from your device, try plugging it into a different port found more directly on the PC itself than one of its extra hubs.

Wireless mouse

So, make sure your laptop is connected to a power source as you wouldn’t want to run out of battery as soon as something goes wrong and we know how stressful that could be during an important self-training or presentation.

If it has a plug, check that it’s fully plugged in and not loose at any point.

To check if your adapter isn’t faulty, first try plugging it into another power outlet and if that doesn’t help then rearrange some objects surrounding the area so you can see if you’ve gotten the best connection right off the bat. Make sure there isn’t anything obstructing its way such as walls, bookshelves, or desks.

Wireless mouse

Outdated mouse driver

Whether you use a mouse connected to a computer, to a gaming console, or another device.

We recommend you check whether the drivers are installed and if necessary, update them.

You can usually install this from the support website of the respective company that produces your specific mouse/mouse pad/etc.

The nature of your issue may be hardware-related and might require updating the drivers to fix the problem.

USB driver outdated

Hardware manufacturers often release updates for drivers, including USB devices.

You may need a new driver to remedy issues with your mouse, which could stem from an outdated driver.

Make sure you visit the right website so you can download the newest sets of hardware drivers.

If there’s anything wrong with your USB ports, you will no doubt know immediately as your computer won’t be able to detect your mouse.

But if things are running well then it might be time to go through that process of installing the latest USB port drivers manually or automatically by using special software designed for that purpose.

Some motherboards even come with them installed within their firmware already. Motherboard, computer manufacturers, and USB mouse manufacturers all update driver resources periodically.

The hardware USB port driver updates can affect mouse detection and functionality. Using updated USB port drivers can fix these mouse detection and functionality issues.

It’s important to check with your mouse manufacturer to find out if there are available updates for the USB port chip (using an appropriate resource like http://support.microsoft.com/).

If updated drives are available, download then install them onto the motherboard system that is connected via the newly installed or updated USB port drivers.

How to fix the issue of the mouse not working properly?

Use another Cable

If the preceding methods did not resolve the issue, try another cable. If it works, then feel free to use that cable on other PCs.

If multiple cables do not solve the problem, the problem is most likely with your mouse port (USB or PS/2).

If you are using a USB or PS/2 mouse port on the back of your computer’s main system housing, consider replacing it using another one attached near your current position; if they see your mouse as an unknown device and will not read your PC’s movements.

Use another Cable

Buy new mouse

If you’ve purchased a mouse and notice that the wire is either mingling with any computer or completely cut above where it should be, you should stop using it.

It’s more effective to get rid of the defective mouse because it only takes away from your productivity than to try and add tape or any other newer alternative.

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FAQs Related to the Topic

Why did my mouse stop working on Windows 10?

If your touchpad isn’t working, it may be possible that you haven’t updated the required driver to work with the current version of Windows your system is running.

To get this done, click on `Start` and search for Device Manager. As soon as it loads up in front of you, go to Mice and other pointing devices – locate your touchpad there, right-click on its icon, select Driver – Update Driver.

Why did my mouse suddenly stop working?

When a mouse and/or keyboard become unresponsive, the two more common culprits are either the batteries that need to be changed or driver updates are needed.


A computer mouse is one of the most important devices that a home or an office requires to run smoothly.

Without a mouse, a computer cannot be operated. It is also one of the most important pieces of hardware for your computer.

As a computer mouse is a sensitive tool, it is often affected by dust and other foreign materials.

It is used to control your cursor on the screen and as such, it is very important that you keep your mouse as comfortable as possible.

However, your computer’s mouse can stop working for a number of reasons. This blog looks at some of the most common problems that you may encounter with your computer’s mouse.

I hope that you will understand about Why my mouse is not working properly.

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