Summary: This article discusses how to export PST from Office 365 admin portal. In addition to this, we have mentioned a manual approach followed by an advanced way to execute the process using a tool.

Why User Should Export PST from Office 365 Admin Portal

Office 365 is a cloud-based platform that includes email services that have become very popular around the world. Several large and small businesses started to use cloud platforms to easily store, share, and access crucial data.

But users should understand that keeping all the crucial data on the cloud is not a good practice. What if a one-day user accidentally deletes its data. 

Or, when a user wants to access vital information (emails or contacts) from O365 and due to some internet issues, he/she is not able to read those data. Due to these reasons users always look for a solution and they are keen to know how to export PST from Office 365 admin portal.

In the upcoming sections, we will be explaining some manual methods and a modern solution. So, keep reading to know the process without losing any data.

How to Take PST Backup from Office 365 Admin Portal Using eDiscovery Tool

We will now see the manual methods which can be used to export PST files from O365. Before we start addressing the methods, we would suggest users keep a backup of the crucial data which can get damaged easily during the export process. Moreover, users should not rely completely on these manual solutions as they don’t give any guarantee that they will export all the data properly.

  1. Export PST files using eDiscovery Tool
  •  Log in to the Office 365 portal, then open Microsoft 365 Administrative center.
  •  Select Security & Compliance from Admin centers.
  •  Then, go to Permissions, and choose eDiscovery Manager. 
  •  Next, press the Edit link corresponding to the eDiscovery Administrator segment. Check if the current user account is on the list. If the user can’t see, then press Edit and then Add. Then select the user and press Add. The account will be added to the eDiscovery Administrator group.
  •  Hit on the Search tab and select Content search. In the next window, select New Search.
  • Next, press the Choose users, groups option to select the mailbox that the user wants to export. 
  • Users can also export a particular subset of the emails to PST by applying filters:
  • Keywords/phrases separated by logical operators AND, OR, NEAR, NOT, etc.
  • Time range
  • Message types
  • Hit on the Save and run, and the user will get a pop-up window to enter the name of the search and its description.
  • After pressing the Save button, the tool will initiate the search operation in the background. Now come to the Content Search window, press Refresh, and select your search.
  •  In the pop-up window, the user can check if the search has been completed.
  •  Press More and hit on the Export results.
  •  In the window that appears, the user can choose if they want to include encrypted files. Do not select the Enable de-duplication option unless the user wants the search results to be exported to a single PST file.
  • When the user performs all the steps, then press the “Export” button.
  • The tool will initiate the exporting process. Select the Export option and select your search again to track its progress.
  • Select the Copy to clipboard link to copy the export key. As the user will need the key to download the PST file in the next step. 
  • Press the Download results button. 
  • The system will automatically download the “eDiscovery PST Export Tool”. Paste the export key which user has copied in the previous step. Next, hit on Browse, and set the location to store the PST file.
  • Finally, start the export process by pressing the Start button.

By following the above-mentioned steps users can solve the problem of how to export PST from Office 365 admin portal by using the eDiscovery tool.

Note – Before moving forward to execute the backup process using the eDiscovery tool. IT admins generally suggest that the user should take the backup of data in another platform before using this tool. Because during the export process, user could lose some crucial data. Moreover, we advise users to use this tool for small number of files.

Self-Operating Method to Take PST backup from Office 365 Admin Portal

The user always looks for the best and simple methods to take PST backup. And, we have seen that users can use the “eDiscovery tool” to move PST files from O365.

However, it has several steps to follow to execute the export operation and takes a lot of time moreover, we don’t know whether the tool will work properly.

In other to make it a convenient process to export PST files in a few clicks, users can go for the Most Recommended Office 365 Export Tool. Follow the steps of how to use the export tool.

Initially, install and open the tool on the system, and press the login button.

  • Type the Office 365 credentials and sign in, if a user is an admin, then mark the “IsAdmin” Option. 
  • Now, in the next window, the user will find the list of Office 365 users’ account IDs. Choose the necessary Ids.

  • Then, mark the “Microsoft Outlook PST” option. Then mark the categories with the date filter.
  • In the Destination Path section, browse and set the location to save the exported PST files.

Finally hit on the Start button to initiate the export process.

By following these steps sequentially user can find the solution for the above-mentioned question “how to export PST from Office 365 admin portal”.

Note – If a user wants to export an archived mailbox, then they must ensure that their account is enabled for the In-place archived mailbox.   

Conclusion

This article talks about how to export PST from Office 365 admin portal. It explains the manual method using the eDiscovery tool which has a lengthy process to export PST data files. It also explains the best and most reliable way to execute the same process without losing any data.

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